Shipping and Returns
Thank you for shopping with The Mustard Seed 903. Here you will find our shipping and return policies. For questions please email info@themustardseed903.com
Shipping Policy
At The Mustard Seed 903, we are pleased to offer free shipping within the contiguous United States for our valued customers. Here are the details of our shipping policy:
1. Eligibility: Free shipping is available for all orders shipped within the contiguous United States. For delivery to Alaska and Hawaii, shipping fees will be applied at checkout.
3. Exclusions: Certain items may not be eligible for free shipping, such as oversized items or products requiring special handling. Shipping fees for these items will be clearly indicated during the checkout process.
4. Delivery Time: Orders eligible for free shipping will be processed and shipped within 1-2 business days after payment confirmation. Please note that delivery times may vary depending on the shipping destination and carrier availability.
5. Shipping Method: We utilize standard ground shipping services for free shipping orders.
6. Returns and Exchanges: For information regarding returns and exchanges, please refer to our Returns Policy.
7. Customer Support: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team for assistance. Email info@themustardseed903.com
Thank you for shopping with the Mustard Seed 903.
Mustard Seed Boutique LLC
themustardseed903.com
Return Policy
At The Mustard Seed 903, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not entirely satisfied with your order, we offer a 30-day return policy from the date of shipping. Please review the following guidelines to facilitate a smooth return process:
Return Conditions:
1. Item Condition: Returned items must be unworn, unwashed, and in the same condition as received, with all original tags attached.
2. Original Packaging: Please return items in their original packaging to ensure safe transit.
3. Time Frame: Returns must be initiated within 30 days from the date of shipping. Any requests made after this period may not be accepted.
4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the safe return of your items. Send returns to:
Mustard Seed Boutique LLC
P.O. Box 6620
Tyler, TX 75701
5. Refund Process: Once your return is received and inspected, we will process your refund to the original method of payment. Please note that it may take additional time for the refund to reflect in your account depending on your financial institution.
6. Exchange Policy: Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, please initiate a return for a refund and place a new order for the desired item.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery to arrange for a replacement or refund. We are not responsible for items damaged in transit.
8. Non-Returnable Items: Certain items may be non-returnable, including final sale items or items marked as non-returnable at the time of purchase.
By making a purchase with us, you agree to abide by the terms and conditions of our return policy outlined above.
If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team at info@themustardseed903.com.
Thank you for shopping with The Mustard Seed 903.
Mustard Seed Boutique LLC